Effective date: August 17, 2026 • Last updated: August 17, 2026
HMS Brokerage, LLC ("HMS," "we," "us," or "our") respects the privacy of people who visit our website, contact our team, or communicate with us about commercial real estate services. This Privacy Policy explains the types of information we may collect through this website and our business communications, how we may use it, and the choices available to you.
1. Information We May Collect
Information you provide
When you contact HMS, request information, schedule a consultation, submit a website form, or otherwise communicate with us, we may collect information such as your name, email address, telephone number, company or organization, job title, property information, market or location interests, transaction requirements, and the content of your message.
Depending on the services you request, you may voluntarily provide information concerning a property, lease, business location, portfolio, investment criteria, development project, or other commercial real estate matter.
Website and device information
Our website and service providers may automatically receive limited technical information when you use the site, such as IP address, browser type, device type, pages visited, referring page, approximate geographic area derived from an IP address, and dates or times of visits. Cookies and similar technologies may be used for website functionality, security, analytics, and performance measurement.
Communications
If you communicate with HMS by email, telephone, text message, or another channel, we may retain the contact information, message content, attachments, dates, and related records needed to respond to you and maintain our business records.
2. How We May Use Information
HMS may use information to:
- respond to inquiries and requests;
- schedule meetings, calls, property tours, or other appointments;
- provide and administer commercial brokerage, tenant representation, lease administration, property management, development management, investment sales, and related real estate services;
- communicate about properties, transactions, leases, projects, market information, or services relevant to an existing or requested business relationship;
- maintain client, prospect, property, transaction, and communication records;
- operate, secure, troubleshoot, and improve our website and business systems;
- comply with legal, regulatory, licensing, accounting, insurance, or recordkeeping requirements; and
- protect HMS, our clients, our website users, and others from fraud, misuse, security threats, or unlawful activity.
3. How Information May Be Shared
We do not sell personal information for money. We may disclose information when reasonably needed to operate our business or provide requested services, including to website hosting providers, customer relationship management or communications providers, IT and security providers, professional advisers, contractors, and other vendors working on our behalf.
In connection with a commercial real estate matter, information may be shared as appropriate with parties involved in or supporting the matter, such as property owners, landlords, tenants, buyers, sellers, brokers, attorneys, accountants, lenders, title or closing professionals, contractors, consultants, or other transaction participants. What is shared depends on the service requested and the transaction.
We may disclose information when required by law, legal process, licensing requirements, or a valid governmental request, or when reasonably necessary to protect rights, property, safety, or the integrity of our services.
4. SMS and Mobile Information
If HMS offers an SMS program and you affirmatively opt in to receive text messages, we may use your mobile number to respond to inquiries, coordinate appointments, communicate about properties or transactions, provide service updates, and conduct related one-to-one business communications. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact HMS using the information below. Consent to receive SMS messages is not a condition of purchasing or receiving brokerage services.
SMS privacy: Mobile numbers, SMS opt-in data, and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be provided to service providers only as needed to operate the messaging service or when required by law.
5. Email Communications
You may ask us to stop sending marketing emails by using an unsubscribe option provided in the message or by contacting us. HMS may still send non-marketing communications related to an active inquiry, transaction, contract, property, account, or other business relationship.
6. Cookies and Analytics
HMS may use cookies and similar technologies to keep the website working, understand website traffic, remember settings, detect security issues, and measure site performance.
HMS may use Google Analytics or similar analytics services to understand how visitors use the website. These services may collect information such as IP address, device and browser information, pages viewed, referring source, approximate location derived from an IP address, dates and times of visits, and interactions with the website. Google and other analytics providers may use cookies or similar technologies to provide these services.
Your browser may allow you to block or delete cookies. Blocking certain cookies may affect how parts of the website function.
7. Data Retention
We retain information for the period reasonably needed for the purposes described in this Policy and for legitimate business, legal, licensing, accounting, insurance, dispute-resolution, and recordkeeping needs. Retention periods can vary based on the type of information and our relationship with you.
8. Data Security
HMS uses reasonable administrative, technical, and physical measures designed to protect information in our possession. No website, network, transmission method, or storage system can be guaranteed to be completely secure.
9. Third-Party Websites and Services
HMS uses third-party platforms and service providers to operate portions of the website and business systems. These may include Crexi for commercial property listings, Google Analytics for website analytics, and Automate & Elevate / GoHighLevel for website hosting, forms, customer relationship management, scheduling, communications, and related website functions.
Information submitted through or collected by these services may be processed by those providers as needed to provide their services to HMS and may be subject to their own privacy practices.
Our website may contain links or embedded content that leads to third-party websites or services. HMS does not control those third parties, and their privacy practices are governed by their own policies. We encourage visitors to review the privacy policy of any third-party service they choose to use.
10. Children's Privacy
This website and HMS's commercial real estate services are intended for adults and business users. We do not knowingly use the website to solicit personal information from children under 13. If we learn that a child provided personal information through the site without appropriate authorization, we will take reasonable steps to remove it.
11. Your Privacy Choices
Depending on where you live and applicable law, you may have rights concerning personal information held about you, which may include requesting access, correction, deletion, or information about how data is used or disclosed. These rights can be subject to legal exceptions and verification requirements.
To make a privacy request, contact HMS using the information below. We may need to verify your identity before completing a request.
12. Changes to This Policy
HMS may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective or revision date. Your continued use of the website after an update is subject to the policy then posted.